# AI receptionist for auto repair shops — live in 5 minutes > Your techs are under the hood, not by the phone. Book appointments, capture the car and the symptom, and stop losing jobs to voicemail. Canonical: https://ahoya.ai/for/auto-repair ## AI front office for auto repair shops - Books service and diagnostic appointments - Captures year, make, model, and the symptom - Routes tow-ins and urgent calls to a person ## Calls it handles ### Check-engine / diagnostic Captures the year, make, model, and the symptom, then books a diagnostic so your writers can prep the bay. ### Routine service Oil changes, brakes, tires — booked onto your schedule with the vehicle details already on the ticket. ### Tow-in or breakdown A stranded customer or tow-in is flagged as urgent and routed to a person — never left talking to a robot. ### Estimate request Takes the vehicle and the concern and promises a callback with a real quote — it never guesses at pricing. ### “Is my car ready?” Status calls are captured and logged for a callback instead of tying up your service writer — and it never guesses a pickup time. ### After-hours and weekends Nights, weekends, holidays — every call is answered, booked or logged, and waiting for your team in the morning. Urgent calls still reach a person. ## Setup 1. **Paste your website** — We read your services, hours, and shop details in seconds. 2. **Pick a voice** — Choose how your service desk sounds and review the script. 3. **Forward your line** — Point your shop's number at your new AI. No porting, no downtime. ## Frequently asked questions ### Can it capture which car the customer is calling about? Yes — year, make, model, mileage, and the symptom. Your service writers see it before the car's even in the bay, so they can prep the right diagnosis. ### What about a tow-in or a customer stranded on the road? Those get flagged as urgent and routed to a person on your team — it won't leave a stranded customer talking to a robot. ### How does it handle 'is my car ready?' calls? It captures the customer and vehicle and tells them someone will confirm — it never guesses a status or a pickup time. The request lands with your team so a writer can call back, instead of every status call tying up the front desk. ### What about breakdowns and tow-ins after hours? A won't-start, unsafe, or stranded caller is flagged urgent and routed to a person; everything else is captured and waiting in the morning. It answers nights and weekends, so the tow-in goes to you, not the next shop. ### Will it quote repair prices over the phone? No — a tech has to see the car first. It captures the vehicle, the symptom, and the mileage so your writer calls back with a real estimate and pricing stays yours to set. ### How is this different from an answering service? An answering service just takes a message. This captures the vehicle and symptom, books the appointment, separates a tow-in from a routine oil change, and texts your team the details — at a fraction of the per-call cost. ### What does it cost compared to an answering service? Plans start at $49/month flat — no per-call or per-minute charges. A human answering service typically bills $1–2 per call, so a shop fielding 300 calls a month pays several times more for messages that still need a callback. ### Does it speak Spanish? Yes — you choose the language (and voice) your receptionist answers in, so Spanish-speaking customers can book in Spanish. That's a call your voicemail was never going to win. ### Will it work with the software my shop already uses? It books onto your calendar, texts your team the details of every call, and can push call and booking data to your other tools with webhooks or Zapier — no rip-and-replace, and your number stays the same. ### Will customers actually talk to an AI? Most callers just want the appointment booked and their question answered. It doesn't pretend to be human, answers instantly instead of ringing out, and anyone who needs a person gets routed to one — that beats voicemail, which most callers won't use. ## See also - [Ahoya pricing](https://ahoya.ai/pricing) - [All industries](https://ahoya.ai/industries) - [Sample calls by industry](https://ahoya.ai/sample-calls)