# AI receptionist for dental & medical offices — live in 5 minutes

> Schedule cleanings and checkups, handle reschedules, and route urgent callers safely — without ever giving medical advice.

Canonical: https://ahoya.ai/for/dental

## AI front office for dental & medical

- Books new appointments and reschedules
- Sends emergencies to call 911
- Never gives medical advice

## Calls it handles

### New patient calls

Captures the caller, the reason, and books the first visit — the most valuable call you get, answered 24/7.

### Reschedule or cancel

Moves and confirms appointments on your calendar without front-desk phone tag, so chairs don't sit empty.

### Insurance question

Takes the details and routes it to your team — it never guesses at coverage or quotes a number.

### After-hours emergency

Tells the caller to hang up and dial 911 and flags it to your team. It never tries to triage symptoms.

## Setup

1. **Paste your website** — We read your services, hours, and FAQs in seconds.
2. **Pick a voice** — Choose how your front desk sounds and review the script.
3. **Forward your line** — Point your front-desk number at your new AI. No porting.

## Frequently asked questions

### Is it HIPAA compliant?

We don't sign HIPAA BAAs yet, so we don't recommend it for clinical medical use. For dental, optometry, and similar front-desk scheduling it's widely used — and it's built to never repeat sensitive health details back or give medical advice.

### What happens if a caller has a real emergency?

It immediately tells them to hang up and dial 911 and flags the call to your team. It will never try to triage symptoms or offer medical advice.

### Can it answer insurance questions?

It captures the carrier and plan the caller names and promises a callback, rather than guessing at coverage. Quoting benefits wrongly costs more than a return call does.

### Will it handle reschedules and cancellations?

Yes — moving or cancelling an existing appointment is the most common after-hours call it takes, and it frees the slot on your calendar so the chair doesn't sit empty.

### What does it collect from a brand-new patient?

Name, callback number, the reason for the visit and whether they've been seen before — enough for your front desk to open a chart and confirm without a second phone call.

### What happens during lunch, when the desk is empty?

It answers every line at once, so the calls that stack up while the front desk is at lunch get booked instead of going to voicemail — that hour is usually a practice's worst pickup rate.

## See also

- [Ahoya pricing](https://ahoya.ai/pricing)
- [All industries](https://ahoya.ai/industries)
- [Sample calls by industry](https://ahoya.ai/sample-calls)