Pricing · prices checked November 2026
Nextiva pricing (2026)
Every plan Nextiva publishes, what usage past a plan costs, a worked month and the questions to ask before you sign. Published by Ahoya — a competitor, so every figure links to Nextiva's own page.
The short answer
Nextiva publishes 2 paid plans, from $23 per seat a month (NEXT Core) to $50 per seat a month (NEXT Engage). On annual billing NEXT Core drops to $15 per seat a month. Nextiva is a business phone system billed per user seat; AI answering (XBert) is an add-on billed per conversation or as a monthly bundle.
Nextiva plans and prices
| Plan | Monthly | Billed annually | Includes | Past the plan |
|---|---|---|---|---|
| NEXT Core | $23/seat/mo | $15/seat/mo | Not metered | — |
| NEXT Engage | $50/seat/mo | $25/seat/mo | Not metered | — |
- XBert AI (add-on): $1.50 per conversation
- XBert AI Employee (add-on): $99 per month, starting at 100 conversations
Source: Nextiva pricing page, checked November 2026. USD, month-to-month unless marked.
- Annual terms cut the per-seat price; the plan table shows both.
- NEXT Scale and the contact-center plans are priced separately and aren't covered here.
A worked month
A 3-person office on NEXT Core with AI answering 100 calls a month. We pick Nextiva's cheapest plan that can be priced from what it publishes.
Nextiva: NEXT Core
$168/mo
- NEXT Core: 3 seats × $23 = $69
- XBert AI Employee: $99 a month for up to 100 conversations
Ahoya: Starter, 300 minutes
$69/mo
- Starter: $49, includes 250 minutes
- 50 minutes past the plan × $0.40 = $20
- Alternative: XBert AI: 100 conversations × $1.50 = $150.
- Ahoya's figure is for the same 100 calls at 3 minutes each; it includes no phone seats for your team.
Run your own volume through the cost-comparison calculator.
What the money buys
- NEXT Core: unlimited voice and video, business texts per user, team collaboration, skills-based routing, basic CRM and ticketing, shared inboxes, and a monthly allowance of AI transcriptions, summaries and Answer Assist conversations.
- NEXT Engage adds live chat and a chatbot, more texts per user, toll-free inbound minutes, shared team inboxes, SSO, virtual fax and a larger AI allowance.
- XBert AI answers conversations on top of your seats.
Where Nextiva fits better
Nextiva fits better when you need a real multi-line phone system for a staffed team — seats, transfers, video, texting, a softphone — with AI alongside your people. Ahoya answers and books calls; it isn't a phone system for a team.
How Ahoya prices the same calls
Flat monthly minute plans. Past the plan, $0.40 a minute, and usage is hard-capped at 2× the plan's minutes — so the worst-case bill is printed below.
| Ahoya plan | Monthly | Billed annually | Includes | Most you can pay |
|---|---|---|---|---|
| Starter | $49/mo | $39/mo | 250 minutes | $149 |
| Growth | $179/mo | $143/mo | 1,000 minutes | $579 |
| Scale | $399/mo | $319/mo | 2,500 minutes | $1,399 |
Free trial on a real number, no card. Full details on Ahoya pricing; the feature-by-feature comparison is on Nextiva alternative.
Frequently asked questions
How much does Nextiva cost in 2026?
Nextiva publishes 2 paid plans, from $23 per seat a month (NEXT Core) to $50 per seat a month (NEXT Engage). On annual billing NEXT Core drops to $15 per seat a month.
What does Nextiva charge past the plan?
Nextiva prices per seat and prints no usage meter, so there is no published overage — ask whether any call or minute limit applies.
Is Nextiva cheaper than Ahoya?
It depends on your month. For a 3-person office on NEXT Core with AI answering 100 calls a month, Nextiva costs $168 (NEXT Core) and Ahoya $69 (Starter). Ahoya is $99 cheaper that month. Price your own volume in the cost-comparison calculator.
How current are these Nextiva prices?
Every figure was read from Nextiva's own pricing page (https://www.nextiva.com/nextiva-pricing) in November 2026. Vendors change prices without notice — confirm on their site before you sign.