Pricing · prices checked November 2026
Ruby pricing (2026)
Every plan Ruby publishes, what usage past a plan costs, a worked month and the questions to ask before you sign. Published by Ahoya — a competitor, so every figure links to Ruby's own page.
The short answer
Ruby publishes 4 paid plans, from $250 a month (50 minutes) to $1,725 a month (500 minutes). Ruby is a live human receptionist service billed by the receptionist minute, and it doesn't publish its per-minute overage.
Ruby plans and prices
| Plan | Monthly | Includes | Past the plan |
|---|---|---|---|
| 50 minutes | $250/mo | 50 minutes | Not published |
| 100 minutes | $395/mo | 100 minutes | Not published |
| 200 minutes | $720/mo | 200 minutes | Not published |
| 500 minutes | $1,725/mo | 500 minutes | Not published |
Source: Ruby pricing page, checked November 2026. USD, month-to-month unless marked.
- No fees for activation, onboarding, setup, customization or coverage at particular times.
- Larger plans through sales.
A worked month
A month of 50 calls averaging 3 minutes. We pick Ruby's cheapest plan that can be priced from what it publishes.
Ruby: 200 minutes
$720/mo
- 200 minutes: $720, includes 200 minutes
Ahoya: Starter, 150 minutes
$49/mo
- Starter: $49, includes 250 minutes
- 50 calls × 3 minutes = 150 minutes of calls.
- 50 minutes ($250) would run 100 minutes over, at a rate Ruby doesn't publish — so the example prices the plan that covers the month.
Run your own volume through the cost-comparison calculator.
What the money buys
- Live human receptionists answering your calls, billed per receptionist minute.
- Every plan has the same features; only the minutes differ.
- Optional AI enhancements at no additional cost.
- Live chat is sold as separate plans, at a discount when bundled with a receptionist plan.
Where Ruby fits better
Ruby fits better when a person on the line is the point — callers who expect warm human reception, or calls that need judgment before anything is booked. That staffed time is what the per-minute price pays for, and no AI receptionist replaces it.
How Ahoya prices the same calls
Flat monthly minute plans. Past the plan, $0.40 a minute, and usage is hard-capped at 2× the plan's minutes — so the worst-case bill is printed below.
| Ahoya plan | Monthly | Billed annually | Includes | Most you can pay |
|---|---|---|---|---|
| Starter | $49/mo | $39/mo | 250 minutes | $149 |
| Growth | $179/mo | $143/mo | 1,000 minutes | $579 |
| Scale | $399/mo | $319/mo | 2,500 minutes | $1,399 |
Free trial on a real number, no card. Full details on Ahoya pricing; the feature-by-feature comparison is on Ruby alternative.
Frequently asked questions
How much does Ruby cost in 2026?
Ruby publishes 4 paid plans, from $250 a month (50 minutes) to $1,725 a month (500 minutes).
What does Ruby charge past the plan?
Ruby's pricing page doesn't publish what usage past a plan costs. Ask for the rate in writing before you sign.
Is Ruby cheaper than Ahoya?
It depends on your month. For a month of 50 calls averaging 3 minutes, Ruby costs $720 (200 minutes) and Ahoya $49 (Starter). Ahoya is $671 cheaper that month. Price your own volume in the cost-comparison calculator.
How current are these Ruby prices?
Every figure was read from Ruby's own pricing page (https://www.ruby.com/plans-pricing/) in November 2026. Vendors change prices without notice — confirm on their site before you sign.