Glossary
What is a business phone system?
A business phone system is the setup a company uses to make and receive calls — from a traditional landline or PBX to cloud-based VoIP — often including extensions, voicemail, call routing, and an auto attendant.
Adding an AI receptionist
An AI receptionist layers on top of an existing business phone system: you forward your number to it, so calls that would otherwise ring out or hit voicemail are answered, booked, and logged — with no need to replace your phones.
Related terms
Ahoya is an AI receptionist that answers every call 24/7.
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