Help center
Billing and plans
3 min · updated Jul 24, 2026
In short
Start free, then move to a paid plan when you're ready. Manage your subscription, payment method, and invoices from the billing portal in your dashboard.
01Start on the free trial
Every account starts with a free trial and a working receptionist — no card required. You only add payment when you choose a plan.
02Pick a plan
Open Billing in the dashboard to choose Starter, Growth, or Scale. Each plan includes a monthly bucket of call minutes; Growth adds bookings, reminders, per-intent routing, webhooks, and calendar.
03Manage your subscription
From Billing you can open the secure portal to update your card, download invoices, and upgrade or downgrade. Changes take effect on your next cycle.
04Watch your usage
Your dashboard shows minutes used against your plan, and we email you at 80% and 100% so overage never surprises you. Overage is a clear per-minute rate, capped.
Frequently asked questions
What happens if I go over my included minutes?
You're charged a clear per-minute overage, and it's capped — past the cap, service pauses rather than billing you more. You get warning emails at 80% and 100% first.
Can I change plans later?
Yes — upgrade or downgrade anytime from the billing portal. Upgrades unlock features like bookings, reminders, and webhooks immediately.
See also
Related guides
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